TERMS OF SERVICE

OVERVIEW

This website is operated by SITTIVA. Throughout the site, the terms “we,” “us,” and “our” refer to SITTIVA and its operating company, Alira.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not use the website or purchase products from us.

1. ONLINE STORE TERMS

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or website for any unlawful or unauthorized purpose.

You may not transmit viruses, malware, or other harmful code through the website.

A violation of these Terms may result in termination of your access to our services.

2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products, descriptions, photographs, dimensions, colors, and specifications as accurately as possible.

However, product appearance may vary slightly depending on lighting, photography, screen settings, manufacturing variations, and other factors.

We reserve the right to modify, discontinue, or update products, pricing, descriptions, promotions, and availability at any time without prior notice.

We do not guarantee that any product will meet every individual’s personal comfort preferences or needs.

3. HEALTH AND MEDICAL DISCLAIMER

SITTIVA products are intended to provide seating comfort and support.

Information provided on our website, advertisements, product packaging, emails, or other materials is for general informational purposes only and is not intended to constitute medical advice, diagnosis, or treatment.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual experiences and results may vary.

If you have a medical condition, persistent pain, injury, circulatory condition, neurological condition, or other health concern, you should consult a qualified healthcare professional before using any product.

Do not disregard professional medical advice because of information provided by SITTIVA.

4. ORDERS

We reserve the right to accept, decline, limit, or cancel any order at our discretion.

We may limit quantities purchased per person, household, account, payment method, or shipping address.

If we cancel or modify an order after payment has been processed, we will issue an appropriate refund for the affected portion of the order.

You agree to provide accurate and complete billing, shipping, payment, and contact information when placing an order.

5. PRICING AND PAYMENT

All prices are displayed in the currency indicated on the website.

Prices may change at any time without notice.

Applicable taxes, shipping charges, duties, customs fees, or other charges may be added where required.

By submitting payment information, you represent that you are authorized to use the payment method provided.

6. SHIPPING AND DELIVERY

Shipping estimates are provided for convenience and are not guaranteed delivery dates.

Delivery times may be affected by carrier delays, weather, customs, holidays, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Additional information regarding shipping can be found in our Shipping Policy.

7. RETURNS AND REFUNDS

Returns, refunds, exchanges, and cancellations are governed by our Return and Refund Policy.

Customers should review that policy before making a purchase.

Any money-back guarantee or promotional return period is subject to the specific terms displayed with the applicable offer.

8. PROMOTIONS AND DISCOUNTS

Discount codes, promotional pricing, free gifts, bundles, and other offers may be subject to separate conditions.

Unless otherwise stated, promotional offers:

• Cannot be combined with other promotions
• Have no cash value
• May be modified or discontinued at any time
• May be limited to specific products, customers, locations, or time periods

9. INTELLECTUAL PROPERTY

All content appearing on this website, including product names, branding, logos, photographs, graphics, videos, copy, product descriptions, website design, and other materials, is owned by or licensed to SITTIVA or Alira unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

10. USER COMMENTS, REVIEWS, AND CONTENT

If you submit reviews, photographs, testimonials, comments, suggestions, or other content to us, you represent that you have the right to provide that content.

You agree that we may use submitted content for legitimate business and marketing purposes, subject to applicable law and our Privacy Policy.

You may not submit unlawful, defamatory, abusive, fraudulent, misleading, obscene, or infringing content.

We reserve the right to remove user-submitted content where appropriate.

11. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, analytics services, and ecommerce platforms.

We are not responsible for the content, policies, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to separate terms and privacy policies.

12. PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

13. PROHIBITED USES

You may not use our website or services:

• For unlawful purposes
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To submit false or misleading information
• To transmit malicious software
• To collect information about others without authorization
• To interfere with the security or operation of the website
• To engage in fraudulent transactions or payment activity

We reserve the right to terminate access for prohibited activity.

14. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our website, services, and products are provided on an “as is” and “as available” basis except where specific warranties or guarantees are expressly provided.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or available.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SITTIVA, Alira, and their respective owners, employees, affiliates, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Nothing in these Terms limits liability where doing so would be prohibited by law.

16. INDEMNIFICATION

You agree to indemnify and hold harmless SITTIVA, Alira, their affiliates, employees, contractors, and service providers from claims arising from your violation of these Terms, violation of applicable law, or infringement of third-party rights.

17. SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

18. TERMINATION

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate access to the website or services if we reasonably believe these Terms have been violated.

Obligations and liabilities incurred before termination will survive termination where applicable.

19. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies posted on our website, constitute the agreement between you and SITTIVA regarding use of the website and purchase of our products.

20. GOVERNING LAW

These Terms are governed by the laws applicable to the jurisdiction in which Alira operates, without limiting any mandatory consumer rights that may apply based on the customer’s location.

21. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Changes will become effective when posted on this website.

Your continued use of the website following any changes constitutes acceptance of the updated Terms where permitted by law.

22. CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

SITTIVA
Operated by: Alira
Email: TryAlira@gmail.com
Business Address: 3400 SW 27th Ave apt 601, Miami Florida 33133, United States